Funeral Assistance Program

1. To obtain a Full Government funeral assistance Contract,
telephone FAP (The Government funeral assistance program) on the number below and they will send you an application form, and provide you

with any further information or
assistance that you require:

Or, if you prefer, contact your local

2.  To obtain After-the-Event funeral

assistance, telephone your local Families
SA Office and ask for a Financial
Counselling appointment.
Take with you to the appointment a
copy of our Signature Funerals original funeral account,
and information about any payments made to date and supporting documentation.

Funeral Assistance Program
Department for Families and Communities
GPO Box 292
ADELAIDE SA 5001
Tel: or 1300 762 577
Fax: 8226 7047
www.sa.gov.au/concessions

 Bereavement Payment

Eligibility

You may be eligible for a Bereavement Payment if: your partner dies and when they died you were both receiving either: a pension from Centrelink or the Department of Veterans' Affairs,
 
 
or a benefit such as Newstart Allowance or
Parenting Payment for at least 12 months
 
or you are caring for an adult or child who dies and you were receiving Carer Payment for them;
 
or
you are the carer or parent of a child who dies; and you were getting, or were qualified to get, Parental Leave Pay, Family Tax Benefit, Baby Bonus or Maternity Immunisation Allowance for the child who died.

You also need to be an Australian resident.

How to apply for Signature funeral services assistance and guidance.

• If you have not already made arrangements for the funeral with a private funeral director, download the Funeral Assistance Program brochure. You can complete a request for funeral assistance form or ring the Funeral Assistance Program on 1300 762 577 or 8226 6789.
• If you have already received an account for funeral expenses from a funeral director which has not yet been fully paid, you should contact your nearest Families SA district centre  and arrange a financial counselling appointment. You will need to provide a copy of the original funeral account and details about any payments made to date.